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Zarela

AI agents that run your back office

Zarela is transportation management software for US limo, charter bus, and motorcoach operators. Its agents quote, dispatch, and close out every trip.

Free plan included. Paid plans from $99 a month.

Zarela dispatch board listing today's trips with drivers, routes, prices and live statuses

Built hands-on inside a working US limo fleet, on real trips, real drivers, and real payouts.

Why operators switch

The bottleneck is your back office

Quotes, confirmations, driver texts, flight checks, and payroll eat the day. Zarela hands that work to agents and keeps your team in control.

Running the back office by hand

  • Quote requests wait in the inbox while dispatch is on the phone
  • Every trip means confirmations, driver texts, and status checks
  • Flight delays caught by refreshing airline sites
  • Driver pay rebuilt from spreadsheets every week
  • Your history locked inside a TMS that hasn’t changed in a decade

Running it with Zarela

  • The Email & Quote Agent drafts the quote from your rates in minutes
  • Offers, assignments, and live statuses move on their own
  • Delays show up on the dispatch board as they happen
  • Driver pay is calculated from closed trips, paid in one click
  • Your data stays yours, and you can export it any time

Zarela Copilot

Ask Zarela to run your day.

Type what you need in plain English. Zarela plans the steps, checks for conflicts, and does the work, and you approve what goes out.

Supervised: you approve before anything is sent

Done

Agent run
  1. Reading request
  2. Found 2 unassigned trips#ZR-10234, #ZR-10240
  3. Checking 6 driversavailability, hours, vehicle
  4. Marco DeLuca → #ZR-10234Suburban · XYZ-9087
  5. Damon Liu → #ZR-10240Sprinter · TLC-4821
  6. Conflict check passed
2 trips assigned. Drivers texted the pickup details.

Sample data. In Zarela, Copilot works on your live trips.

The agents

Agents that do the work

Not another dashboard to check. Each agent runs one part of the back office end to end, inside the same system as your team.

Email & Quote Agent

Quotes out in minutes

Reads every inbound request, prices it from your rate card, and drafts the reply. You approve, it sends.

Quote request7:42 AM

Dana Reyes, Northlight Events

Hi! We need a Sprinter for 12 people from JFK Terminal 4 to The Greenwich Hotel on Friday, Nov 14. Our flight DL 402 lands at 7:40 PM.

Draft replyAgent

Sprinter, airport transfer$285.00

Meet and greet$50.00

Tolls (est.)$18.50

Gratuity 20%$57.00

Total$410.50

Approve & sendEdit

Call & Dispatch Agent

Booking calls, answered

Picks up booking calls, asks for pickup, passengers, and flight, and drafts the reservation. Listen in or take over anytime.

Incoming call

Live

CallerI need a car from LaGuardia Thursday, around six.

AgentHappy to help. Which airline and flight?

CallerDelta 1923, landing at 5:40.

Reservation drafted

Zarela Copilot

Ask your operation

Plain-English answers from live data, and the change made for you. A briefing every morning.

Zarela Copilot

What’s unassigned tomorrow?

2 trips still need a driver:

6:15 AM · LGA → MidtownSedan

9:30 AM · JFK → GreenwichSprinter

Assign Marco to the 9:30

Flight watch

Flights watched for you

Airport pickups follow their flight, so delays show up on the dispatch board as they happen.

AA 1170 · ORD → LGA

On timeDelayed 45 min

PickupTue 6:15 AM · LGA Terminal B

Lands6:05 AM6:50 AM

DriverAlex Petros

Flagged on the dispatch board

Driver app

A driver app drivers actually use

Trip offers, one-tap status updates, navigation, expenses, and trip reports, on iOS and Android.

App StoreGoogle Play

New trip offer4:59Accepted

Fri, Nov 14 · 7:40 PM

JFK Terminal 4

The Greenwich Hotel

Est. pay$153.00

DeclineAccept

How it works

One backbone, from request to payout

Every request becomes a quote, a reservation, a trip, and a payout on one system, with agents moving it forward at each step.

Trip pipeline· Sample trip

#ZR-10418Paid

Dana Reyes · Northlight Events

Sprinter · 12 passengers

JFK Terminal 4

The Greenwich Hotel

Fri, Nov 14 · 7:40 PM

Quote
$410.50
Driver
Marco DeLuca
Flight
DL 402 landed 7:52 PM
Payment
Paid · driver pay $153

Invoice paid. Driver pay is ready.

Live monitoring

Every trip, live on one screen

GPS from the driver app and your telematics, flight status for airport pickups, and a progress line for every trip, from dispatched to dropped off.

  • Trip progressDispatched, en route, on location, passenger on board, dropped off.
  • Flight statusDelays and early landings on airport pickups.
  • Live snapshotDriver, vehicle, speed, and ETA in one place.
Zarela live trip view with the route on the map, driver details, flight status and trip progress
En route to pickupJames Park · ETA 7:22 AM
UA 874 · On time

The platform

A full TMS underneath

Reservations, dispatch, driver and dispatcher apps, invoices, payouts, and reports. The agents work on the same system your team does.

Zarela reports with trip totals, completion rates and a trip volume chart
Zarela payouts for drivers, agents and affiliates
Zarela dispatch board with live trip statuses
  • Quotes & reservations
  • Dispatch board
  • Driver app
  • Dispatcher app
  • Live monitoring
  • Unified inbox
  • Invoices & payments
  • Driver payouts
  • Affiliates & farm-out
  • Reports

One system for every vehicle you run

  • Black executive sedanSedan
  • Black executive SUVSUV
  • Black executive Sprinter vanSprinter
  • Black stretch limousineStretch limousine
  • Black executive minibusExecutive minibus
  • Black motorcoachMotorcoach

Built for charter and contract work, not scheduled-route ticketing.

Integrations

Works with the tools you already run

Email, phones, GPS, flight data, reservation systems, and affiliate networks connect to Zarela, so nothing stops on day one.

ActivityLive

  • LimoAnywherenowReservation synced#48213 · Fri 9:30 AM · SedanAdded to the dispatch board
  • RingCentral1mSMS from Marco DeLuca“At door 4, black Suburban”Added to the trip chat
  • Samsara3mVehicle 14 at pickupArrived at JFK Terminal 4Trip set to On location
  • FlightAware4mDL 402 landed earlyJFK Terminal 4 · 7:52 PMPickup moved up · Marco notified
  • Gmail6mQuote requestDana Reyes · Sprinter for 12, JFK to GreenwichQuote drafted · $410.50
  • ChatGPT8mAsked in ChatGPT“How many trips do we have tomorrow?”Answered · 18 trips, 2 unassigned
  • Telegram9mDaily report sent14 trips today · 2 unassignedDelivered to the owner
  • Moovs11mTrips synced12 trips for tomorrowAdded to the dispatch board

Sample activity from connected tools.

Email and phone

GPS and telematics

Reservations and affiliates

Flights, chat, and alerts

AI assistants

Switching from LimoAnywhere?

Zarela runs on top of your current system while you switch. When you’re ready, we help you exercise your right to export your data from LimoAnywhere and bring your history with you.

Talk to us

Pricing

Unlimited trips on every plan

Start free. Upgrade when you need more agents, payouts, and integrations. No per-trip fees, no setup fees.

Free

For small operators getting started

$0/month
Start free

No credit card required

  • Up to 10 vehicles
  • 2 users
  • Unlimited trips
  • 2 AI agents, 100 runs a month
  • Quotes, dispatch, calendar, invoicing
  • Dispatcher and driver mobile apps
  • GPS tracking

Starter

For growing limo operations

$99/month
Start 14-day trial

Full access. No credit card.

Everything in Free, plus:

  • Up to 25 vehicles, 10 users
  • 5 AI agents, 1,000 runs a month
  • SMS delivery for agents
  • Card payments at 3.5% + $0.30
  • Driver payroll and payouts
  • Gmail, Outlook, RingCentral, Samsara, FlightAware
  • Free LimoAnywhere migration

Pro

Most popular

For scaling operations that run on automation

$199/month
Start 14-day trial

Everything in Starter, plus:

  • Unlimited vehicles and users
  • 20 AI agents, 10,000 runs a month
  • Zarela Copilot
  • Advanced auto-dispatch
  • Card payments at 3.2% + $0.30
  • Projects for corporate contracts
  • Webhooks, Zapier, and custom API
  • Priority support and white-glove onboarding
No per-trip feesNo setup feesFree migration from LimoAnywhereCompare all features

FAQ

Questions, answered

Still deciding? Write to hello@zarela.ai or book a demo.

Do I need a demo to start?

No. Create a free account and run your own trips today. Book a demo if you’d like a walkthrough first.

How much does Zarela cost?

There’s a free plan. Starter is $99 a month and Pro is $199 a month, with unlimited trips and no per-trip or setup fees. Compare plans

Can we migrate from LimoAnywhere?

Yes. Under LimoAnywhere’s own service agreement, you have the right to request a machine-readable export of your data. We help you file that request and import your customers, reservations, drivers, and vehicles into Zarela. Because Zarela runs on top of your current system, nothing stops while the export is in flight.

Does Zarela work for charter bus and motorcoach operators?

Yes. Quotes, dispatch, driver assignment, and payouts run on the same backbone whether the vehicle is a sedan or a 56-seat coach. Zarela is built for charter and contract work, not scheduled-route ticketing or per-seat sales.

How long does onboarding take?

Your first reservation goes in on day one. We run concierge onboarding: a setup call on Day 0, a check-in on Day 7, and a success review on Day 30.

Do the agents send anything without me?

Only what you allow. Quotes and replies can wait for your approval, and every agent run is logged.

Is there a driver app?

Yes, on iOS and Android: trip offers, one-tap status updates, navigation, expenses, and trip reports. Dispatch sees every status change live.

What about SMS compliance (10DLC)?

US carriers require A2P 10DLC registration for business texting. We register your brand and campaign under your own business, so your dispatcher texts actually deliver.

Is our data safe?

Your data lives in your own workspace, encrypted in transit and at rest, with role-based access for your team. It stays yours, and you can export it at any time.

Who is behind Zarela?

Zarela AI Inc, a Delaware company. The product was built hands-on inside a working US limo fleet. Founded by Sunnatillo Muhamadiev (CEO) and Ozodbek Ulmasov (CTO). Meet the team

ZarelaAI agents

Put the agents to work

Create a free account, tell Zarela what you run, and connect your inbox. The agents take it from your next request.